Swiffer changes how we clean with simple, effective products
Consumers met the Swiffer Sweeper and embraced the brightly colored tool for its modern, new way to quickly trap dirt, dust and hair. Since then, the "art" of taking care of floors and surfaces have transformed as convenience seekers everywhere abandoned traditional methods for the easy to use and effective Duster, Wet Jet, and Sweeper. The Swiffer line-up is the epitome of P&G's mantra to develop products that meet and exceed consumer expectations and has gone through as many as four generations of releases. Design Central has been there along the way as an integrated development partner to ensure the devices are manufacturable, profitable and delightful.
Client
- Procter & Gamble
Industry
- Consumer
Capabilities
- Research
- Product Design
- Prototyping
- User Experience
Objective: Bring products of value to the P&G consumer by focusing on continuous optimization
Collaboration balances process and user needs
Design Central has collaborated with P&G's internal design group for over ten years to innovate for Swiffer's quickly moving lifecycle. The user-centered solutions optimize manufacturing practices, incorporate technical processes and explore visual trends, all in support of the Swiffer brand. Results of this creative collaboration include over a dozen Swiffer products available at retail and on e-commerce sites, including Swiffer® Dusters™, Swiffer® Dusters® Heavy Duty Extendable Handle, Swiffer® Dusters Heavy Duty Super Extender, Swiffer® Sweeper® Floor Mop, Swiffer® Sweeper X-Large™, Swiffer® Sweep + Vac™, Swiffer® WetJet™ Mop, Swiffer® WetJet™ Mop Wood Floor, Swiffer® Steamboost™ Powered By BISSELL® Steam Mop.
Continuous improvement wins consumers
One of the many areas of improvement focuses on the conceptualization of textures for Swiffer's non-woven materials to improve the efficiency and effectiveness of the product. We know from in-home research that consumers desire a product to trap dust and dirt quickly and easily for better cleaning results. Our design thinking, prototyping, testing and understanding of how to extend P&G's manufacturing processes create solutions that consumers embrace.